CRM Archive - Page 2 of 2 - New Digital World Partner

Microsoft PowerBI in the CRM system: In-depth analysis of business processes

Customer relationship management (CRM) systems are essential for companies to manage their interactions with customers, analyze data, and make informed decisions. Integrating Microsoft PowerBI, a data visualization and business intelligence tool, with a CRM system can give companies even deeper insights into their operations. PowerBI enables companies to transform complex data into interactive and visually appealing ...

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As if by magic: automated workflows in CRM

A workflow in Customer Relationship Management (CRM) is a defined set of steps or tasks that are automated to support a specific business process or objective. They are an important part of a CRM system because they help companies improve their overall efficiency in the long term. One of the main benefits of workflows in CRM is the ability to automate specific processes, ...

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Cloud-based and on-premise CRM systems - their advantages and disadvantages and for whom which system is more worthwhile

Cloud, CRM, On-Premise

When it comes to customer relationship management systems, companies are faced with the choice of relying on a cloud-based or on-premise system. Both have their advantages and disadvantages. Which system might be more worthwhile for which company is what we want to explore in this article. Cloud-based CRM systems Cloud-based CRM systems are systems that run on the servers of ...

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CRM as the key to greater customer satisfaction

CRM, Customer satisfaction

Customer satisfaction is the key to any successful business. A satisfied customer is a loyal customer, and a loyal customer is more likely to come back to your business and recommend it to others. For this reason, businesses are constantly looking for ways to improve customer satisfaction. One of those ways is through the use of a customer relationship management (CRM) system. A ...

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Microsoft PowerBI in the CRM system: In-depth analysis of business processes

As if by magic: automated workflows in CRM

CRM as the key to greater customer satisfaction

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